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How to contact Technical Support Most of the answers to your questions are covered in the Quick Installation Guides, User Manuals or in our FAQ & Knowledge base. Please consult your product documentation and/or other available literature on this web site prior to contacting support. Thank you ! Syswan Technologies Inc. Attn: Support 2050 Beavercreek Rd - Suite 101 - 388 Oregon City, OR 97045 - USA • Phone Support USA/Canada (Toll Free) : 1-877-7-SYSWAN (1-877-779-7926) • Phone Support international : 1-541-393-2222 • Phone Support is available from 9am to 7pm EST / Mon to Fri. Email Support support@syswan.com Email support EMEA emeasupport@syswan.com PREMIUM support plan (24/7/365) : Please contact sales for quotation. NBD Replacement plan *: Please contact sales for quotation. On site installation or support *: Please contact sales for quotation. * Subject to Syswan approval. Available in most major cities worldwide. » Additional Resources Product Warranty Information RMA and Refund Policy » Documentation Duolinks SW24 Series SW24 - Dual WAN Loadbalancer Spec Sheets SW24VPN - Dual WAN VPN Loadbalancer Spec Sheets SW24VPN Plus - Dual WAN VPN + DNS Loadbalancer Spec Sheets SW24 Series - Quick Installation Guide SW24 Series - User Manual (PDF) - (HTML) Octolinks SW88 Series SW88 - Multi WAN Loadbalancer Spec Sheets SW88 Series - Quick Installation Guide SW88 Series - User Manual (PDF) - (HTML) SYSWAN IPSec VPN Client VPN Client - Spec Sheets VPN Client - Installation Guide VPN Client - User Manual (PDF) - (HTML) » Downloads Duolinks SW24 Series firmware SW24 - Firmware Ver 1.0 Rel 03 / 03rd June, 2008 - Release notes SW24VPN - Firmware Ver 1.0 Rel 03 / 30th May, 2008 - Release notes SW24VPN Plus - Firmware Ver 1.0 Rel 03 / 30th May, 2008 - Release notes Octolinks SW88 Series firmware SW88 - Firmware Ver 1.0 Rel 03 / 30th May, 2008 - Release notes SYSWAN IPSec VPN Client VPN Client v4.10.010 - 30 day preview version - Release notes » Previous versions Previous versions of firmware Previous versions of IPSec VPN Client

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